Returns & Exchanges
At Esther & Co., we want you to love your purchase, which is why we offer a flexible 30-day return policy for store credit or exchanges on all full-priced items. Please ensure your items are in original condition with all tags attached to be eligible for a return.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all original tags and labels are still attached to the garments.
- 3.Download Shipping Label
Print the prepaid shipping label provided by the portal and affix it to the outside of your package, ensuring any old labels are covered.
- 4.Drop Off and Track
Drop your package at any authorized postal location and keep your tracking number handy until your store credit or exchange has been processed.